How to cancel your Sunday lawn plan
You can cancel your Sunday Custom Lawn Plan at any time. Just know that timing matters!
Skip, Cancel, or Do not renew
- Skip: pauses one shipment and your plan continues.
- A box can only be skipped while it says 'Pending', and the first box of the year can’t be skipped. How to skip a shipment.
- Cancel: ends your plan for this year and all future years.
- Be sure to check your boxes status to determine if a box can be canceled before it ships- see below.
- Do not renew: you’ll still receive any boxes left in your current year, and your plan won’t continue into next year.
Check your box status before you cancel:
Your account shows an 'Order date', which is the day your box is charged. This is the date that matters for cancelling.
- The “expected ship date” is only an estimate, and by then your box will already be committed and cannot be cancelled or refunded.
Order status:
- Pending: Your box hasn’t been prepared yet. If you cancel while it says 'Pending', you’ll get a full refund for that box (if you paid in full you'll also receive a refund for future boxes).
- Order Committed/Shipped/Delivered: Your box is being prepared, shipped or has been delivered and can no longer be cancelled, skipped, refunded or returned. See our return policy for help with this box.
Please note boxes move from 'Pending' to 'Order Committed' quickly after the 'Order date' (charge date)-sometimes within 24 hours!
Locate the order status under the 'My Order' section on the 'Orders and Subscription' tab on your account.
- Example image above shows a 'Pending' shipping status
Here's how to cancel:
- Go to your Orders and subscriptions page, click 'Manage Subscriptions'
- Click ‘Manage plan’ when prompted
- Depending on where you are in your season, your account may show next year’s plan date. That’s fine. Just click on the dates shown in the example image below to continue with cancelling your plan.
- Scroll to the bottom of the page and select ‘Cancel Subscription’
4. Follow the prompts from there
What happens next:
You’ll receive a confirmation email once you finish. It will say either Canceled or Do Not Renew, depending on what you chose. If you don’t see it, check your spam folder or contact us.
Chat with Sunny, your AI Yard Companion, inside our mobile app! Sunny can answer all your questions about your plan, what that weed is, or how to get the best results with the Sunday product in your hand. Unlimited access, available 24/7.
Still want to talk to a real human? We’re here! Chat with us Mon-Fri 9 am-5 pm MT.